This Privacy Policy describes how MyDojo, Inc., a Delaware corporation doing business as MathsGenie (“MathsGenie”, “we”, “us” or “our”), and its affiliates process personal information that we collect through our digital or online properties or services that link to this Privacy Policy, including, as applicable, our website, applications and functionality available through our website, marketing activities, and other activities described in this Privacy Policy (collectively, the “Service”).
MathsGenie is an online learning and revision platform designed to support individual learners (“Students”) with curriculum-aligned educational and revision resources, question banks, worked solutions, exam preparation tools, learning and progress-tracking features, and artificial intelligence-powered educational tools and functionality. We also provide our services to educational institutions (“Schools”) that use MathsGenie to support and monitor their students’ learning. This Privacy Policy applies to MathsGenie’s processing of personal information when we provide our Service directly to Students or other individual users (including teachers or parents) who create a personal consumer account or otherwise use the Service outside of a School’s enterprise agreement (“Consumer Users”). This Privacy Policy does not apply to information that we process on behalf of Schools (for example, in the context of an institutional subscription). Our use of information that we process on behalf of Schools is governed by our agreements with such Schools, including any School Enterprise License Agreement and Data Processing Addendum. However, from a regulatory and product perspective, MathsGenie applies equivalent, high-standard privacy protections to all student data, regardless of whether it is processed under a School enterprise agreement or collected directly from a Consumer User. If you have concerns regarding your personal information that we process on behalf of a School, please direct your concerns to that School. Notwithstanding the legal distinction between consumer and school-provisioned processing, we apply materially equivalent baseline protections to Student data across both contexts, including data minimization, limits on sale/sharing, and strict restrictions on AI training.
Because our Service is used by students, including minors, this Privacy Policy also describes additional protections for Student data, including restrictions on sale, targeted advertising, and AI training, as well as international student‑data transfer safeguards.
European Users: Please see the ‘Notice to European Users’ section below for additional information for individuals located in the European Economic Area or United Kingdom (which we refer to as “Europe,” and “European” should be understood accordingly).
Contents:
- Personal information we collect
- How we use your personal information
- How we share your personal information
- Your choices
- Other sites and services
- Security
- International data transfer
- Children
- Changes to this Privacy Policy
- How to contact us
- Notice to European Users
Personal information we collect
We may collect different types of personal information depending on whether you are a:
- Student using the Service directly for learning purposes, such as creating an account, uploading academic content, or using our AI tutor;
- School representative or prospect interacting with us on behalf of a School or in a business or marketing context (e.g., via our website) (a “Representative”); or
- A visitor to our website.
A. Information we collect about Students.
Some of the personal information described in this section (for example, academic content, grades or scores generated by the Service, or School affiliation) may also qualify as “education records” or similar under education privacy laws (for example, FERPA in the United States) when processed on behalf of a School. For Consumer Users, we treat similar data as sensitive educational data and apply equivalent or stricter technical, contractual, and organizational safeguards.
When you use the Service as a Student, the personal information you may provide to us through the Service or otherwise includes:
- Contact data, such as your first and last name, email address, address, and phone number.
- Profile data, such as the username and password that you may set to establish an online account with us, school affiliation, interests, preferences, and any other information that you add to your account profile.
- Communications data based on our exchanges with you or your exchanges with your friends, including when you contact us through the Service, social media, or otherwise.
- Academic content data, such as answers, examination responses, assignments, revision notes, questions, worked solutions, or other educational or academic content that you submit, upload, create or otherwise make available through the Service, including content submitted for explanations, feedback, marking assistance or other AI-powered educational functionality.
- User-generated content data, such as comments, questions, messages, prompts, responses and other content or information that you generate, transmit, or otherwise make available on the Service (including via interactions with our AI-powered educational tools and features), as well as associated metadata.
- Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
Third-party sources. We may combine personal information we receive from Students with personal information we obtain from other sources, such as:
- Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
- Data providers, such as information services and data licensors
- Schools you may attend that provide us with information about you.
- Third-party services that you use to log into, or otherwise link to, your Service account. This data may include your username, profile picture and other information associated with your account on that third-party service that is made available to us based on your account settings on that service, such as Google, that you use to log into, or otherwise link to, your Service account. Our use and disclosure of information received from Google’s APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements, and we do not use Google API–derived data to build separate marketing or profiling datasets.
Data about others. We may offer features that help users invite their friends or classmates to use the Service, and we may collect usernames about these invitees so we can deliver their invitations. Please do not refer someone to us or share their username with us unless you have their permission to do so.
B. Information we collect about Representatives.
When you use the Service as a Representative, the personal information you may provide to us through the Service or otherwise includes:
- Contact data, such as your first and last name, email address, address, and phone number.
- Professional data, such as your title, school or company affiliation, and location.
- Communications data based on our exchanges with you, including when you contact us through the Service, social media, or otherwise.
- Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
- Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
Third-party sources. We may combine personal information we receive from you with personal information we obtain from other sources, such as:
- Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
- Data providers, such as information services and data licensors that provide demographic and other information.
- Service providers that provide services on our behalf or help us operate the Service or our business.
- Partners, such as marketing partners and event co-sponsors.
C. Information we collect about Students, Representatives, and general website visitors.
Automatic data collection. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:
- Device data, such as your computer or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.
- Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our emails or clicked links within them.
- Communication interaction data such as your interactions with our email, text or other communications (e.g., whether you open and/or forward emails) – we may do this through use of pixel tags (which are also known as clear GIFs), which may be embedded invisibly in our emails.
Cookies and similar technologies. Some of the automatic collection described above is facilitated by cookies and similar technologies – for example, we may store a record of your preferences in respect of the use of these technologies in connection with the Service. For more information, see our Cookie Policy.
How we use your personal information
We may use your personal information for different purposes depending on how you interact with us. Some uses apply only to Students who create a platform account. Others apply only to Representatives who interact with us via our website or other business channels to the extent that we are a controller of such data.
A. Students
Service personalization. We may use your personal information to:
- personalize the service, including remembering the devices from which you have previously logged in and remembering your selections and preferences as you navigate the Service; and
- understand your needs and interests, and personalize your experience with the Service and our communications.
B. Representatives
Marketing and advertising. We, our service providers and our third-party advertising partners may collect and use Representatives’ personal information for marketing and advertising purposes:
- Direct marketing. We may send you direct marketing communications and may personalize these messages based on your needs and interests. You may opt-out of our marketing communications as described in the Opt-out of marketing section below.
- Interest-based advertising. Our third-party advertising partners may use cookies and similar technologies to collect information about your interaction (including the data described in the ‘Cookies and similar technologies’ section above) with the Service, our communications and other online services over time, and use that information to serve online ads that they think will interest you. This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on other online platforms. You can learn more about your choices for limiting interest-based advertising in the Your choices section of our Cookie Notice.
C. Students, Representatives, and general website visitors
Service delivery and operations. We may use your personal information to:
- provide, operate and improve the Service and our business;
- establish and maintain your user profile on the Service;
- facilitate your invitations to friends who you want to invite to join the Service;
- enable security features of the Service, such as by sending you security codes via email or SMS, and remembering devices from which you have previously logged in, and monitoring for suspicious or abusive activity
- communicate with you about the Service, including by sending Service-related announcements, updates, security alerts, and support and administrative messages;
- communicate with you about events or contests in which you participate; and
- provide support for the Service, and respond to your requests, questions and feedback, including questions about academic‑support features and AI‑generated outputs.
AI-generated outputs, including explanations, feedback, marking assistance, scores, suggested answers, revision guidance and other educational outputs, may be incomplete, inaccurate, or inappropriate for certain contexts and are advisory only. You should not rely on AI-generated outputs as the sole basis for any high-stakes academic decision, including final grades, examination results, promotion or retention decisions, transcript entries or formal disciplinary actions.
Research and development. We may use your personal information for research and development purposes, including to analyze and improve the Service and our business and to develop new products and services. As part of these activities, we may create aggregated, de-identified and/or anonymized data from personal information we collect. We make personal information into de-identified or anonymized data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified or otherwise anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
Service improvement and analytics. We may use your personal information to analyze your usage of the Service, improve the Service, improve the rest of our business, help us understand user activity on the Service, including which pages are most and least visited and how visitors move around the Service, as well as user interactions with our emails, and to develop new products and services.
Compliance and protection. We may use your personal information to:
- comply with applicable privacy, education, and data‑protection laws (for example, GDPR/UK GDPR, FERPA when we act as a School official, COPPA, CCPA/CPRA, the Saudi Personal Data Protection Law (“PDPL”), and similar laws), lawful requests, and legal process, such as to respond to subpoenas, investigations or requests from government authorities; support Schools’ rights and obligations under our School agreements and Data Processing Addendum, including responding to requests from Schools to access, correct, or delete Student data consistent with applicable education and data‑protection laws;
- protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
- audit our internal processes for compliance with legal and contractual requirements or our internal policies;
- enforce the terms and conditions that govern the Service; and
- prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
Use of data for AI models and analytics. We may use de‑identified or aggregated information about how Students and other users interact with the Service (for example, question types, time spent using features, and overall usage patterns) to improve the Service, develop new features, and enhance our AI models.
We do not use identifiable Student work, Student Personal Information, or Educational Records to train or fine‑tune any foundation AI models, whether owned by us or by third‑party AI providers. We also do not permit third‑party AI model providers to retain or train their general models on prompts or outputs sent via our enterprise APIs. Any limited retention by an AI model provider is permitted solely for short-term security, fraud, or abuse-monitoring purposes and in no event permits independent model training, fine-tuning, or other secondary use. Third-party AI providers are strictly prohibited from retaining or using Student Data, user prompts, or outputs for independent model training, fine-tuning, or product development beyond these brief monitoring periods.
Data sharing in the context of corporate events. We may share certain personal information in the context of actual or prospective corporate events – for more information, see the reference to sharing with ‘Business transferees’ in the section ‘How we share your personal information’, below.
Cookies and similar technologies. In addition to the other uses included in this section, we may use Cookies and similar technologies. For more information, see our Cookie Policy.
Further uses. In some cases, we may use your personal information for further uses, in which case we will ask for your consent to use of your personal information for those further purposes if they are not compatible with the initial purpose for which information was collected.
How we share your personal information
We may share your personal information with the following parties and as otherwise described in this Privacy Policy, in other applicable notices, or at the time of collection. We do not knowingly share personal information of users under the age of 18 with business or advertising partners for marketing purposes.
Affiliates. Our subsidiaries and affiliates.
Service providers. Third parties that provide services on our behalf or help us operate the Service or our business (such as hosting, information technology, artificial intelligence providers, customer support, email delivery, marketing, consumer research and website analytics) These providers are engaged under written contracts that require them to implement appropriate security measures, limit their use of personal information to providing services to us, and comply with applicable data protection laws. We do not sell Student Personal Information and we do not “share” Student Personal Information for cross‑context behavioral or targeted advertising under US state privacy laws.
Business and marketing partners. Third parties with whom we co-sponsor events or promotions, with whom we jointly offer products or services, or whose products or services may be of interest to you.
Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the Compliance and protection purposes described above.
Business transferees. We may disclose personal information in the context of actual or prospective business transactions involving MyDojo, Inc., MathsGenie, or any relevant part of our business or assets, including investments, financings, public offerings, mergers, acquisitions, reorganizations, or sales or transfers of businesses, assets or shares. For example, we may need to share certain personal information with prospective counterparties and their advisers. We may also disclose your personal information to an acquirer, successor or assignee of MyDojo, Inc., MathsGenie, or any relevant part of our business or assets as part of any such transaction, and/or in the event of an insolvency, bankruptcy or receivership in which personal information is transferred as a business asset.
Other users and the public. Your profile and other user-generated content data may be visible to other users of the Service and the public. For example, other users of the Service or the public may have access to your information if you chose to make your forum account profile or other personal information available to them through the Service, such as when you provide comments, reviews, survey responses, join a MathsGenie school community, or share other content. This information can be seen, collected and used by others, including being cached, copied, screen captured or stored elsewhere by others (e.g., search engines), and we are not responsible for any such use of this information.
Your choices
Access or update your information. If you have registered for an account with us through the Service, you may review and update certain account information by logging into the account.
Opt-out of communications. You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.
Cookies. For more information about cookies and similar technologies employed by the Service and how to manage your preferences, see our Cookie Policy.
Blocking images/clear gifs: Most browsers and devices allow you to configure your device to prevent images from loading. To do this, follow the instructions in your particular browser or device settings.
Privacy settings. We make available certain privacy settings on the Service. To modify these settings, visit your Account Settings.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.
Remove or anonymize your content. You may request that the content that you posted to the Service be removed or anonymized such that your personal information will not be publicly identifiable on the Service by contacting us. We may decline to process your request as consistent with law. Please note that even if we process your request, it does not ensure complete or comprehensive removal of the content or information posted on the Service.
Delete your content or close your account. You can choose to delete certain content through your account. If you wish to request to close your account, please contact us.
Other sites and services
The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.
Security
We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.
International data transfer
We are headquartered in the United States and may use service providers that operate in other countries. Personal information may be transferred to, stored in, or accessed from the United States, the European Union, and other jurisdictions where our service providers operate.
When we transfer personal information from the European Economic Area, the United Kingdom, or Switzerland to countries that have not been found to provide an adequate level of data protection, we implement appropriate safeguards, such as the European Commission’s Standard Contractual Clauses (Module 2 – controller‑to‑processor), the UK International Data Transfer Addendum, and Swiss‑specific adaptations to the Standard Contractual Clauses, as described in our Data Processing Addendum. We also apply technical and organizational measures designed to ensure that Student data remains protected during cross‑border transfers.
Where MathsGenie processes personal data in connection with educational institutions or users located in the Kingdom of Saudi Arabia, such processing may also be subject to applicable contractual arrangements, including School Enterprise License Agreements and Data Processing Addenda. MathsGenie implements safeguards designed to support compliance with applicable Saudi data protection laws, including the Saudi Personal Data Protection Law (“PDPL”), where required.
Users in Europe should also read the information provided about transfers of personal information to recipients outside Europe contained in the ‘Notice to European Users’ below.
Children
Our Service is designed for use by students, including minors, under the direction of their parents or Schools. We take additional steps to protect the privacy of children under applicable law
– Children under 13 in the United States (COPPA). For Consumer Users, we do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we have collected personal information from a child under 13 without the appropriate consent, we will delete it or take steps to obtain the required consent.
– School‑directed use under FERPA and COPPA. When a School has entered into a written agreement with us, the School may authorize Student use (including for children under 13) and provide any necessary consent on parents’ behalf, consistent with COPPA’s “school consent” provisions and FERPA’s “school official with legitimate educational interests” provisions. In that context, we act as a “School Official” and process Student data only on the School’s documented instructions.
– Parental and student rights. Parents or legal guardians may contact us to review, update, or delete their child’s Consumer account information, subject to reasonable verification. Where required by law (including FERPA when we act as a School official), we also support Schools in honoring parental and eligible‑student rights to access, correct, and request deletion of Student education records.We encourage parents and guardians to monitor their children’s use of our Service and to contact us if they have any concerns.
US state privacy rights
Depending on where you reside in the United States (for example, California, Colorado, Connecticut, Utah, Virginia, and other states that adopt similar laws), you may have additional privacy rights. Subject to certain exceptions, these may include:
– the right to know or access the categories and specific pieces of personal information we have collected about you;
– the right to request deletion of your personal information;
– the right to correct inaccurate personal information;
– the right to receive a copy of your personal information in a portable format; and
– the right to opt‑out of “sales” or “sharing” of personal information or the use of personal information for targeted advertising.
As described above, we do not sell Student Personal Information and do not share Student Personal Information for cross‑context behavioral or targeted advertising.
You may exercise applicable US state privacy rights by contacting us as described in the “How to contact us” section and indicating your state of residence and the specific right you wish to exercise. We will respond within the timeframes required by the law that applies to you.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledging that the modified Privacy Policy applies to your interactions with the Service and our business.
Notice to European users
General
Where this Notice to European users applies. The information provided in this ‘Notice to European users’ section applies only to individuals located in the European Economic Area (EEA) or United Kingdom (UK) (i.e., “Europe” as defined at the top of this Privacy Policy).
Personal information. References to “personal information” in this Privacy Policy should be understood to include a reference to “personal data” as defined in the “GDPR” (i.e., the General Data Protection Regulation 2016/679 (“EU GDPR”)) and the EU GDPR as it forms part of the laws of the United Kingdom (“UK GDPR”). Under the GDPR, “personal data” means information about individuals from which they are either directly identified or can be identified. The personal information that we collect from and about you is described in greater detail in the section “Personal information we collect” that is set out above.
Children and age of consent. Where we rely on consent as a legal basis under the GDPR/UK GDPR, and the data subject is a child below the applicable age of digital consent under local law, we will seek consent from the holder of parental responsibility over the child, or rely on the School to obtain such consent when we act as a processor. We treat education‑related data (such as academic content and detailed study behaviour) as deserving special protection and apply heightened safeguards, including access controls, data minimization, and limited retention consistent with our School agreements and this Privacy Policy.
Controller. MyDojo, Inc., a Delaware corporation doing business as MathsGenie, is the “controller” in respect of the processing of your personal information covered by this Privacy Policy for purposes of the GDPR. See the “How to contact us” section above for our contact details.
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your data protection rights, you may contact us at: Email: hello@mathsgenie.co.uk
Our legal bases for processing
In respect of each of the purposes for which we use your personal information, the GDPR requires us to ensure that we have a “legal basis” for that use.
Our legal bases for processing your personal information described in this Privacy Policy are listed below.
- Where we need to process your personal information in order to deliver the Service to you, or where you have asked us to take specific action which requires us to process your personal information (“Contractual Necessity”).
- Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests (“Legitimate Interests”). More detail about the specific legitimate interests pursued in respect of each purpose we use your personal information for is set out in the table below.
- Where we need to comply with a legal or regulatory obligation (“Compliance with Law”).
- Where we have your specific consent to carry out the processing for the purpose in question (“Consent”).
We have set out below, in a table format, the legal bases we rely on in respect of the relevant purposes for which we use your personal information – for more information on these Purposes and the data types involved, see the ‘How we use your personal information’ section above and the description of associated data sharing relevant to such purposes set out in the ‘How we share your personal information’ section also above.
| Purpose | Categories of personal information involved | Legal basis |
|---|
| A. Students |
|---|
| Service personalization | Profile data
Data from Third-Party Sources.
Device data | - Legitimate Interests. We have a legitimate interest in providing you with a good service via the Service, which is personalized to you and that remembers your selections and preferences.
- Consent, in respect of any optional processing relevant to personalization (including processing directly associated with any optional cookies used for this purpose).
|
|---|
| B. Representatives |
|---|
| Service delivery and operations | Contact data
Communications data
Transactional data
Data from Third-Party Sources
Device data | - Contractual Necessity.
- Legitimate Interests. We have a legitimate interest in ensuring the ongoing security and proper operation of our Service (including, where relevant, responding to any contact via any “contact us” feature or similar), our business and associated IT services, systems and networks.
|
|---|
| Direct marketing | Contact data
Marketing data
Data from Third Party Sources
Communication interaction data | - Legitimate Interests. We have a legitimate interest in promoting our operations and goals as an organization and sending marketing communications for that purpose.
- Consent, in circumstances or in jurisdictions where consent is required under applicable data protection laws to the sending of any given marketing communications.
|
|---|
| Interest-based advertising | Device data
Online activity data | |
|---|
| C. Students, Representatives, and general website visitors |
|---|
| Service delivery and operations | Contact data
Profile data
Communications data
Transactional data
Academic content data
User-generated content data
Data from Third-Party Sources
Device data | - Contractual Necessity.
- Legitimate Interests. We have a legitimate interest in ensuring the ongoing security and proper operation of our Service (including, where relevant, responding to any contact via any “contact us” feature or similar), our business and associated IT services, systems and networks.
|
|---|
Research and development
To create aggregated, de-identified and/or anonymized data | Any and all data types relevant in the circumstances | - Legitimate Interests.
- We have a legitimate interest in conducting research and development, including to analyze and improve the Service and our business and to develop new products and services.
- We have a legitimate interest in creating aggregated, de-identified and/or anonymized data in this context to preserve the privacy of our users.
|
|---|
| Service improvement and analytics | Contact data
Profile data
Communications data
Data from Third Party Sources
Device data
Online activity data | - Legitimate Interests. We have a legitimate interest in providing you with a good service and analyzing how you use it so that we can improve it over time, as well as developing and growing our business.
- Consent, in respect of any optional cookies used for this purpose.
|
|---|
| Compliance and protection | Any and all data types relevant in the circumstances | - Compliance with Law.
- Legitimate Interests. Where Compliance with Law is not applicable, we have a legitimate interest in participating in, supporting, and following legal process and requests, including through co-operation with authorities. We may also have a legitimate interest in ensuring the protection, maintenance, and enforcement of our rights, property, and/or safety.
|
|---|
| Data sharing in the context of corporate events | Any and all data types relevant in the circumstances | - Legitimate Interests. We have a legitimate interest in providing information to ‘Business transferees’ and parties who are involved in an actual or prospective corporate event (including to enable them to investigate – and, where relevant, to continue to operate – all or relevant part(s) of our operations).
|
|---|
| Further uses | Any and all data types relevant in the circumstances | - The original legal basis relied upon, if the relevant further use is compatible with the initial purpose for which the personal information was collected.
- Consent, if the relevant further use is not compatible with the initial purpose for which the personal information was collected.
|
|---|
Retention
We retain personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or otherwise for the ‘Compliance and protection’ purposes outlined above.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
When we no longer require the personal information that we have collected about you, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. If we anonymize your personal information (so that it can no longer be associated with you), we may use this information indefinitely without further notice to you.
Other information
No obligation to provide personal information. You do not have to provide personal information to us. However, where we need to process your personal information either to comply with applicable law or to deliver our Service to you, and you fail to provide that personal information when requested, we may not be able to provide some or all of our Service to you. We will notify you if this is the case at the time.
No sensitive information. We ask that you not provide us with any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership, or biometric or genetics characteristic other than as requested by us as part of the Service) on or through the Service, or otherwise to us. If you provide us with any such sensitive personal information when you use the Service, you must consent to our processing and use of such sensitive personal information in accordance with this Privacy Policy. If you do not consent to our processing and use of such sensitive personal information, you must not submit such sensitive personal information through our Service.
No automated decision-making and profiling. As part of the Service, we do not engage in automated decision-making and/or profiling, which produces legal or similarly significant effects.
Your additional rights
General. European data protection laws may give you certain rights regarding your personal information in certain circumstances. If you are located in Europe, you may ask us to take the following actions in relation to your personal information that we hold:
- Access. Provide you with information about our processing of your personal information and give you access to your personal information.
- Correct. Update or correct inaccuracies in your personal information.
- Delete. Delete your personal information where there is no good reason for us continuing to process it - you also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
- Transfer. Transfer to you or a third party of your choice a machine-readable copy of your personal information which you have provided to us.
- Restrict. Restrict the processing of your personal information, for example if you want us to establish its accuracy or the reason for processing it.
- Object. Object to our processing of your personal information where we are relying on Legitimate Interests – you also have the right to object where we are processing your personal information for direct marketing purposes.
- Withdraw Consent. When we use your personal information based on your consent, you have the right to withdraw that consent at any time.
Exercising These Rights. You may submit these requests by contacting us. We may request specific information from you to help us confirm your identity and process your request. Whether or not we are required to fulfill any request you make will depend on a number of factors (e.g., why and how we are processing your personal information), if we reject any request you may make (whether in whole or in part) we will let you know our grounds for doing so at the time, subject to any legal restrictions. Typically, you will not have to pay a fee to exercise your rights; however, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. We try to respond to all legitimate requests within a month of receipt. It may take us longer than a month if your request is particularly complex or if you have made a number of requests; in this case, we will notify you and keep you updated.
Your Right to Lodge a Complaint with your Supervisory Authority. Although we urge you to contact us first to find a solution for any concern you may have, in addition to your rights outlined above, if you are not satisfied with our response to a request you make, or how we process your personal information, you can make a complaint to the data protection regulator in your habitual place of residence.
- For users in the European Economic Area – the contact information for the data protection regulator in your place of residence can be found here: https://edpb.europa.eu/about-edpb/board/members_en
- For users in the UK – the contact information for the UK data protection regulator can be found here: https://ico.org.uk/make-a-complaint/
Data Processing outside Europe
MyDojo, Inc. is a United States-based company and operates the MathsGenie Service. Many of our service providers, advisers, partners, or other recipients of data may be located in the United States or other jurisdictions. This means that, if you use the Service, your personal information may be accessed and processed in the United States and other countries.
Where we share your personal information with third parties who are based outside Europe, we try to ensure a similar degree of protection is afforded to it by making sure one of the following mechanisms is implemented:
- Transfers to territories with an adequacy decision. We may transfer your personal information to countries or territories whose laws have been deemed to provide an adequate level of protection for personal information by the European Commission or UK Government (as and where applicable) (from time to time) or under specific adequacy frameworks approved by the European Commission or UK Government (as and where applicable) (from time to time), such as the EU-U.S. Data Privacy Framework or the UK Extension thereto.
- Transfers to territories without an adequacy decision.
- We may transfer your personal information to countries or territories whose laws have not been deemed to provide such an adequate level of protection (e.g., the U.S.).
- However, in these cases:
- we may use specific appropriate safeguards, which are designed to give personal information effectively the same protection it has in Europe – for example, standard-form contracts approved by relevant authorities for this purpose; or
- in limited circumstances, we may rely on an exception, or ‘derogation’, which permits us to transfer your personal information to such country despite the absence of an ‘adequacy decision’ or ‘appropriate safeguards’ – for example, reliance on your explicit consent to that transfer.
You may contact us if you want further information on the specific mechanism used by us when transferring your personal information out of Europe.
