Contact MathsGenie
Use the verified details below for support, privacy questions, educational enquiries, and written notices.
Email support
Email hello@mathsgenie.co.uk for help with an account, payment, subscription, revision resource, accessibility need, school enquiry, privacy request, or technical problem. If the question concerns an account or payment, write from the email address connected to that account where possible. Include the page URL and a concise description of what happened, but never send a password, authentication code, or full payment-card details.
The public help centre answers common questions about getting started, practising, billing, and troubleshooting. It may provide a faster answer for routine issues.
Postal address
MyDojo, Inc. d/b/a MathsGenie
1130 Ogletown Road, PMB #1411, Suite 2
Newark, DE 19711
United States
This address is suitable for formal written notices. Student support and content questions should normally be sent by email so the team can reply directly and associate the request with the correct account.
Privacy and safety
Privacy requests can use the same verified support email. The privacy policy explains what information MathsGenie collects, why it is used, and the rights available in different regions. Urgent safeguarding concerns should also be identified clearly in the subject line. MathsGenie is an educational service, not an emergency service; if someone is in immediate danger, contact the appropriate local emergency service.