A student makes chains of silicone bands by joining them together with S-hooks. He uses a force meter to stretch each chain along a meter ruler.
For each chain, he records:
Then he calculates the difference in length for each chain.
The table below shows some of his results.
| Number of silicone bands | Length when tension = 3.0 N (cm) | Length when tension = 1.5 N (cm) | Difference in length (cm) |
|---|---|---|---|
| 1 | 12.4 | 11.2 | 1.2 |
| 2 | 26.2 | 23.8 | 2.4 |
| 3 | 40.1 | 36.4 | 3.7 |
| 4 | 54.0 | 49.1 | 4.9 |
| 5 | 68.1 | 62.0 | [Missing] |
Calculate the missing difference in length.
The student measures the length of one S-hook from the chain against the ruler.

Estimate the length of this S-hook.
Suggest two ways that the student could improve his measuring technique when measuring the chains.