Marcus's friends are clinical receptionists working for Health Group A. They had to learn complex triage abbreviations from a printed manual to pass a rapid recall test to work for the service.
Marcus would like to work for Health Group A, but every time he sits down to try and study the manual, his phone notifications distract him. When testing himself, Marcus finds he can only recall a few abbreviations from the very beginning and very end of the list.
Health Group B have offered him a job that utilizes a computerized lookup program, meaning he does not need to memorize any abbreviations. However, he is worried his friends will exclude him or become hostile if he accepts the job with their direct rival.
Evaluate how the multi-store model of memory and social identity theory can explain Marcus's situation.
You must make reference to the context in your answer.
Practise Edexcel A Level Psychology Content with exam-style questions for A Level Psychology. 1,059 questions covering Biological explanations of crime, Social explanations of crime, Cognitive and ethical interview techniques, Psychological formulation of offending, Cognitive-behavioural treatment for offenders, Biological treatment for offenders, Factors influencing eye-witness testimony, Factors influencing jury decision-making, Individual differences, and Developmental psychology, matched to the Edexcel A Level Psychology (9PS0) specification and written in Paper 1, Paper 2 and Paper 3 style. Every question includes a full worked solution and mark scheme, so you can see where marks are awarded rather than just whether you got the answer right.
