Which is a barrier to effective communication?
A clear message written in familiar language
Feedback confirming that instructions were understood
A suitable communication method for the intended audience
Technical jargon that the receiver does not understand
37 exam-style questions on Edexcel GCSE Business 2.5 Making human resource decisions, covering 2.5.1a Organisational structures, 2.5.1b The importance of effective communication, 2.5.1c Different ways of working, 2.5.1d Impact of technology on ways of working, 2.5.2a Different job roles and responsibilities, 2.5.2b Recruitment documents, 2.5.2c Recruitment methods, 2.5.3a How businesses train and develop employees, 2.5.3b Link between training, motivation and retention, 2.5.3c Retraining to use new technology, 2.5.4a The importance of motivation, 2.5.4b Financial methods of motivation, and 2.5.4c Non-financial methods of motivation. Each one has a worked solution and a mark scheme showing where the marks go.