During a busy shift at a corporate office, an IT technician wearing casual clothes asked two employees, Julian and Clara, to immediately turn off and hand over their personal mobile phones for a routine security audit. Julian complied straight away, but Clara refused to hand her phone over.
Using your knowledge of social influence, explain one factor that may account for Clara's refusal to obey the technician's request.
Practise Edexcel A Level Psychology Content with exam-style questions for A Level Psychology. 1,059 questions covering Biological explanations of crime, Social explanations of crime, Cognitive and ethical interview techniques, Psychological formulation of offending, Cognitive-behavioural treatment for offenders, Biological treatment for offenders, Factors influencing eye-witness testimony, Factors influencing jury decision-making, Individual differences, and Developmental psychology, matched to the Edexcel A Level Psychology (9PS0) specification and written in Paper 1, Paper 2 and Paper 3 style. Every question includes a full worked solution and mark scheme, so you can see where marks are awarded rather than just whether you got the answer right.
