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2.3 Making operational decisions

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Question 18

Which comparison between quality control and quality assurance is most accurate?

[1]
A

Quality control prevents every fault, whereas assurance checks only returned goods

B

Quality control concerns services, whereas assurance concerns only manufactured goods

C

Quality control detects faults in output, whereas assurance aims to prevent faults through processes

D

Quality control is performed entirely by suppliers, whereas assurance is performed only by customers after purchase

Markscheme

2.3 Making operational decisions Questions

  1. GCSE
  2. /Business
  3. /2.3 Making operational decisions

38 exam-style questions on Edexcel GCSE Business 2.3 Making operational decisions, covering 2.3.1a The purpose of business operations, 2.3.1b Production processes, 2.3.1c Impacts of technology on production, 2.3.2a Managing stock: bar gate stock graphs, 2.3.2b Managing stock: just in time (JIT), 2.3.2c Relationships with suppliers, 2.3.2d Impact of logistics and supply decisions, 2.3.3a Quality control and quality assurance, 2.3.3b Quality, costs and competitive advantage, 2.3.4a The sales process, and 2.3.4b The importance of good customer service. Each one has a worked solution and a mark scheme showing where the marks go.

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