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2.3 Making operational decisions

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Question 15

Which activity is an example of post-sales service?

[1]
A

Designing the packaging before the product is launched

B

Providing repairs under a warranty after purchase

C

Negotiating the price of materials with a supplier

D

Selecting the production process used in a factory

Markscheme

2.3 Making operational decisions Questions

  1. GCSE
  2. /Business
  3. /2.3 Making operational decisions

38 exam-style questions on Edexcel GCSE Business 2.3 Making operational decisions, covering 2.3.1a The purpose of business operations, 2.3.1b Production processes, 2.3.1c Impacts of technology on production, 2.3.2a Managing stock: bar gate stock graphs, 2.3.2b Managing stock: just in time (JIT), 2.3.2c Relationships with suppliers, 2.3.2d Impact of logistics and supply decisions, 2.3.3a Quality control and quality assurance, 2.3.3b Quality, costs and competitive advantage, 2.3.4a The sales process, and 2.3.4b The importance of good customer service. Each one has a worked solution and a mark scheme showing where the marks go.

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