Priya works in a busy call center where her call times are strictly monitored, her scripts are pre-written, and she has no choice over her shift patterns. Jamil is a freelance software developer who has to manage multiple projects with tight deadlines, often working 14-hour days, but chooses his own hours and working methods. Both report feeling highly stressed.
Discuss workload and control as sources of workplace stress. Refer to Priya and Jamil in your answer.
20 exam-style questions on AQA A Level Psychology Sources of stress. Each one has a worked solution and a mark scheme showing where the marks go.