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  1. GCSE
  3. Business AQA
  5. 3.4.1b Importance of good customer service

3.4.1b Importance of good customer service

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Revise AQA GCSE Business 3.4.1b Importance of good customer service with the lessons, revision guides, flashcards, and answer marking.

Students should understand the sales process. Students should be able to understand the importance of providing good service to customers and analyse the techniques businesses use to provide good customer service.

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