Spec 8132
Revise AQA GCSE Business 5.1.1 Identifying and satisfying customer needs with the lessons, revision guides, flashcards, and answer marking.
The importance of identifying and satisfying customer needs • Students should understand the importance of identifying and satisfying customer needs, in order to: provide a product or service that customers will buy • increase sales • select the correct marketing mix • avoid costly mistakes • be competitive.