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5.1.1 Identifying and satisfying customer needs
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What are customer needs?

What are customer needs?

Customer needs are the things a customer wants from a product or service before they will buy it. The four main needs are price, quality, choice and convenience.

5.1.1 Identifying and satisfying customer needs Lesson

  1. GCSE
  2. /Business
  3. /5.1.1 Identifying and satisfying customer needs

Step-by-step lessons on AQA GCSE Business 5.1.1 Identifying and satisfying customer needs. Each one builds up to exam-style questions. Start by mastering business terminology and the functional areas (marketing, finance, operations, HR) before moving on to the extended, evaluation-heavy questions that carry the most marks.

Lessons