Spec 8132
AQA GCSE Business flashcards by topic: the key terms, formulae and case studies you need to recall for Paper 1 and Paper 2.
1 Business in the real world
1.1 The purpose and nature of businesses
1.2 Business ownership
1.3 Setting business aims and objectives
1.4 Stakeholders
1.5 Business location
1.6 Business planning
1.7 Expanding a business
2 Influences on business
2.1 Technology
2.2 Ethical and environmental considerations
2.3 The economic climate on businesses
2.4 Globalisation
2.5 Legislation
2.6 Competitive environment
3 Business operations
3.1 Production processes
3.2 The role of procurement
3.3 The concept of quality
3.4 Good customer services
4 Human resources
4.1 Organisational structures
4.2 Recruitment and selection of employees
4.3 Motivating employees
4.4 Training
5 Marketing
5.1 Identifying and understanding customers
5.2 Segmentation
5.3 The purpose and methods of market research
5.4 The elements of the marketing mix: price, product, promotion and place (4Ps)
6 Finance
6.1 Sources of finance
6.2 Cash flow
6.3 Financial terms and calculations
6.4 Analysing the financial performance of a business
Appendix: quantitative skills in business
