Marcus's friends are clinical receptionists working for Health Group A. They had to learn complex triage abbreviations from a printed manual to pass a rapid recall test to work for the service.
Marcus would like to work for Health Group A, but every time he sits down to try and study the manual, his phone notifications distract him. When testing himself, Marcus finds he can only recall a few abbreviations from the very beginning and very end of the list.
Health Group B have offered him a job that utilizes a computerized lookup program, meaning he does not need to memorize any abbreviations. However, he is worried his friends will exclude him or become hostile if he accepts the job with their direct rival.
Evaluate how the multi-store model of memory and social identity theory can explain Marcus's situation.
You must make reference to the context in your answer.
177 exam-style questions on Edexcel A Level Psychology Content, covering Working memory model, Multi-store model of memory, Episodic and semantic long-term memory, Reconstructive memory and schema theory, Individual differences in memory, and Developmental psychology in memory. Each one has a worked solution and a mark scheme showing where the marks go.