Table 1: Generative AI exposure and projected employment growth in selected service sector roles
| Job Role Category | Primary Task Type | Estimated % of Tasks Automatable by Generative AI | Projected Employment Change by 2030 (%) |
|---|---|---|---|
| Transactional Clerk (e.g., Billing, Data Input) | High-Routine, Repetitive | 78% | -15% |
| Customer Support Representative (Basic) | High-Routine, Scripted | 65% | -10% |
| Human Resource Specialist | Low-Routine, Relational | 18% | +8% |
| Cybersecurity Architect | Low-Routine, Complex Analytical | 8% | +22% |
Using the data in Extract C, explain how workers employed in high-routine, repetitive roles are at greater risk of displacement than those in low-routine roles.
