A score with a clear meaning
An original explanation of an invented feedback-card trial.
After a training session for volunteer stewards, participants were asked to complete a feedback card. The first version said Give the session a score from 1 to 5. Some participants scored how enjoyable the session was, while others judged its usefulness. They also disagreed about whether 1 or 5 represented the most positive response.
The organisers changed the question to How easy were the written safety instructions to follow? They printed 1 = very difficult and 5 = very easy beneath the scale. The 1 to 5 range itself was kept. When the revised card was tested, participants knew what to judge and how to use the scale.
Using your own words, explain two ways in which the changes made the card clearer to complete.
382 exam-style questions on WJEC GCSE English Language 3.1.3 Short and extended response question types. Each one has a worked solution and a mark scheme showing where the marks go.