A correction before the visitors arrive

Text A: an original contemporary practice extract.

The printed guide for the neighbourhood art trail directed visitors to enter the old library through its side gate. When I checked the route before the opening, I found that the gate had been locked since building work began. I did not cross out the direction myself: I asked the library caretaker to confirm which entrance visitors could use.

The caretaker showed me the temporary entrance, around the front of the building. We put a corrected notice at the trail’s starting point, and I added clear directions to the guide’s online version. The error had seemed like one line of print, but it could have sent every visitor to a closed gate. Checking first meant we could correct it without guessing.

Text B: an original contemporary practice extract.

The school concert programme said that the performance would begin at half past six. A rehearsal ran late, and the headteacher decided to move the start to seven. Before the doors opened, I noticed that the printed programmes still gave the old time. I checked the revised schedule with the headteacher rather than announcing a change based on what I had heard.

Once she confirmed it, we put the new time on the entrance board and asked staff to tell arriving families. The printed copies could not be replaced, but the updated information reached people before they settled into their seats. A small correction was better than leaving families to rely on a programme that was no longer accurate.

What similarities can you identify in the ways people respond to incorrect information in these extracts? Use evidence from Text A and Text B to support your answer.