An appointment remembered differently

Text A: an original contemporary practice extract.

I arrived at the alterations shop on Friday to collect my jacket. The assistant said collection was booked for the following Tuesday. I remembered agreeing Friday, but the small card in my pocket showed Tuesday. At home, I found a message sent before the fitting that suggested Friday as a possible collection day. It was not the final arrangement I had thought it was.

I telephoned to explain rather than accusing the assistant of changing the date. She said she had spoken quickly while I was putting my coat on. We agreed that the next card would be read aloud before I left. My disappointment about the weekend remained, but it no longer proved that somebody had broken a promise. The early suggestion and the confirmed booking had occupied the same place in my memory.

Text B: an original contemporary practice extract.

When the photographer arrived for the club portrait, several members expected him an hour later. The first committee email had proposed noon; the final booking, circulated a week afterwards, said eleven. Two members had kept the earlier email pinned at the top of their inbox. They had not invented the time they remembered, but it belonged to a proposal that had changed.

The secretary showed both messages and accepted that the second subject line had not made the change obvious. The photographer waited while absent members were contacted. For future bookings, the club agreed to put CONFIRMED and the time at the start of the message. There was still a delay to manage. Explaining its origin allowed the committee to improve the communication without calling the late members careless or the photographer unreliable.

Both texts describe the disagreements about the appointments.

What similarities do the disagreements about the appointments share in these extracts? Use evidence from both texts to support your answer.