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5.4.3b Product differentiation

What is product differentiation?

A

Cadbury's purple wrapper is recognisable before shoppers read any words.

B
  • Design: distinctive shape or appearance.
  • Quality: better ingredients, materials or build.
  • Customer service: advice, training or longer guarantees.
  • Production method: Fairtrade cocoa, British sourcing or repair services.
C

Making a product stand out from rivals so customers choose it for a reason other than low price.

D

The more crowded and similar a market is, the more a business depends on a USP and a strong brand image.

5.4.3b Product differentiation Flashcards

  1. GCSE
  2. /Business
  3. /5.4.3b Product differentiation

Flashcards for AQA GCSE Business 5.4.3b Product differentiation, covering the key terms, formulae and case studies you need to recall for Paper 1 and Paper 2. 25 cards, matched to the AQA GCSE Business (8132) specification. Recall questions account for roughly 35% of marks at GCSE Business, so these target the marks you can secure before the paper starts.