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3.4.1 Methods of good customer service

What are the three methods of good customer service?

A
  • Product knowledge
  • Customer engagement
  • Post-sales service
B
  • Market research
  • Price competition
  • Stock control
C
  • Product design
  • Sales forecasting
  • Business expansion
D
  • Advertising
  • Discounting
  • Rapid production

3.4.1 Methods of good customer service Flashcards

  1. GCSE
  2. /Business
  3. /3.4.1 Methods of good customer service

Flashcards for AQA GCSE Business 3.4.1 Methods of good customer service, covering the key terms, formulae and case studies you need to recall for Paper 1 and Paper 2. 21 cards, matched to the AQA GCSE Business (8132) specification. Recall questions account for roughly 35% of marks at GCSE Business, so these target the marks you can secure before the paper starts.

Flashcards