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3.4.3 ICT and customer service

What are the three ICT developments covered in this topic?

A
  • Cash flow
  • Budgets
  • Profit
B
  • Production
  • Distribution
  • Procurement
C
  • Recruitment
  • Training
  • Appraisal
D
  • Website
  • E-commerce
  • Social media

3.4.3 ICT and customer service Flashcards

  1. GCSE
  2. /Business
  3. /3.4.3 ICT and customer service

Flashcards for AQA GCSE Business 3.4.3 ICT and customer service, covering the key terms, formulae and case studies you need to recall for Paper 1 and Paper 2. 24 cards, matched to the AQA GCSE Business (8132) specification. Recall questions account for roughly 35% of marks at GCSE Business, so these target the marks you can secure before the paper starts.