How do elderly individuals (aged 85 and older) experience and navigate modern touchscreen self-service checkouts in supermarkets? Are there specific physical or cognitive challenges they face, and how do they make decisions when an error message occurs? To investigate their experiences and cognitive processes, researchers must gather feedback directly from the participants using self-report methods.
Outline one strength of using a semi-structured interview rather than a written postal questionnaire in this study.
644 exam-style questions on OCR A Level Psychology Research methods and techniques. Each one has a worked solution and a mark scheme showing where the marks go.