The extent to which customers in packaging-free "zero-waste" stores engage in cooperative and supportive behaviours (such as holding containers for one another, sharing cleaning materials, or guiding others on how to use the scales) is of interest to social and environmental psychologists studying community spaces. A researcher wants to conduct a study using a naturalistic observation method to investigate cooperative behaviours among shoppers at a self-service bulk-refill station in a busy community grocery store.
Explain how you would conduct a study using the naturalistic observation method to investigate the extent to which shoppers engage in cooperative and supportive behaviours at a self-service bulk-refill station. Justify your decisions as part of your explanation. You must refer to:
You should use your own experience of practical activities to inform your response.
