The Regional Health Authority (RHA) is planning to implement a new remote triage mobile app, 'CareRoute', across all provincial clinics. Before doing so, they commission an operations researcher to conduct a pilot study focusing exclusively on patients registered at a single rural practice, the Moorland Surgery.
The researcher aims to investigate patients' experiences with the user interface, potential connectivity barriers in remote areas, and feedback on how to improve the automatic prescription delivery scheduling feature.
The researcher designs a self-administered online questionnaire to collect this feedback.
Explain what is meant by a 'pilot study' and outline why it is useful for the researcher to conduct one in this scenario.
689 exam-style questions on AQA A Level Psychology Scientific processes. Each one has a worked solution and a mark scheme showing where the marks go.