An organizational psychologist wanted to investigate informal hierarchy and task-sharing behaviours among staff in a busy artisan coffee shop. To do this, the psychologist successfully gained employment and worked a series of shifts as a part-time barista in the shop. They recorded details of the interactions and cooperation levels among the team during peak morning rushes, without their co-workers being aware that they were being observed for research.
Discuss one strength of a covert participant observation. Refer to the study described above in your answer.
30 exam-style questions on AQA A Level Psychology Observational techniques. Each one has a worked solution and a mark scheme showing where the marks go.