Compound X (benzoic acid) can be used to synthesise Compound Y (ethyl benzoate), a liquid ester used in flavorings and fragrances, as shown below.

A student prepares a sample of Compound Y by the following method:
The student follows this method and obtains 4.85 g4.85\text{ g}4.85 g of pure Compound Y.
Why does the student use reflux in Step 1?
In Step 2, Na2CO3(aq)\text{Na}_2\text{CO}_3\text{(aq)}Na2CO3(aq) removes the sulfuric acid catalyst and any unreacted Compound X from the mixture. Write balanced chemical equations for these two removal reactions. (Use C6H5COOH\text{C}_6\text{H}_5\text{COOH}C6H5COOH to represent Compound X.)
Another student suggests that adding aqueous sodium hydroxide, NaOH(aq)\text{NaOH(aq)}NaOH(aq), would be more effective in removing the sulfuric acid catalyst than Na2CO3(aq)\text{Na}_2\text{CO}_3\text{(aq)}Na2CO3(aq). Comment on whether this suggestion is an improvement.
Calculate the percentage yield of Compound Y. Give your answer to three significant figures.
Describe how to purify the impure Compound Y from the two layers in Step 2.