Recent changes to local bus services have caused confusion because information has reached passengers at different times. Write a letter to the bus company’s customer services director, suggesting a better way to issue updates and explaining how passengers with different needs could take part in testing the system.
Your work will be assessed on communication and adaptation to audience and purpose (27 marks), and organisation and technical accuracy (18 marks).
46 exam-style questions on Edexcel A IGCSE English Language 1.3.6 Writing a letter. Each one has a worked solution and a mark scheme showing where the marks go.