The first visitors

I knew the names of every plant on my route and almost nothing about the people waiting by the gate. That was what troubled me. Would they want dates, growing advice, or somewhere to sit? The first visitor asked where she could leave a heavy bag. It was such a practical question that I laughed with relief. I showed her a secure cupboard, then shortened the opening explanation I had memorised. For the first time, I began thinking about a conversation rather than a performance.

In your own words, explain the writer's thoughts and feelings before beginning the tour.