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The communication process

The communication process

Communication process diagram showing sender, message, channel, receiver, feedback, and barriers such as noise and technical failure

Communication is the transfer of a message from a sender to a receiver, with understanding. Good communication includes feedback, so the sender can check whether the message was understood or needs correcting.

Internal and external communication Lesson

  1. IGCSE
  2. /Business
  3. /Internal and external communication

Step-by-step lessons covering Edexcel IGCSE Business Internal and external communication for IGCSE Business. Each lesson works through exam-style questions in Paper 1 and Paper 2 format. Build a solid grasp of core business terminology and the different functional areas (marketing, operations, finance, people) before moving on to the evaluation-heavy case-study and calculation questions.

Lessons

Internal and external communicationRecruitment and selection processTrainingMotivation and rewardsOrganisation structure and employees