A community oral-history project asks new volunteers to decide where to put an interview summary sheet after completing it. In each of 60 training sessions, one new volunteer first watched a group of established volunteers do the task. The table shows the results.
| Established volunteers present | What the established volunteers did | New volunteers who put the sheet in the shared tray |
|---|---|---|
| 2 | Both put it in the shared tray | 8 out of 20 |
| 5 | All five put it in the shared tray | 15 out of 20 |
| 5 | Four put it in the shared tray and one kept it in a personal folder | 9 out of 20 |
During Noor's first session, all five established volunteers put their sheets in the shared tray. Noor does the same while they are present, although she privately thinks keeping her sheet in a personal folder would be better. After several weeks, Noor chooses the shared tray when working alone because she now believes it makes the project easier to organise.
Explain two conclusions about majority influence that can be drawn from the results. Explain what is likely to happen if one established volunteer keeps their sheet in a personal folder in each of the following situations:
43 exam-style questions on OCR GCSE Psychology 4.1 Key Concepts, covering 4.1.1 Conformity, 4.1.2 Collective and crowd behaviour, and 4.1.3 Obedience. Each one has a worked solution and a mark scheme showing where the marks go.