At a leisure centre open morning, the receptionist asked each visitor what they hoped to do. One wanted quiet exercise after work, another was looking for activities with children, and a third needed help learning to swim. Their answers helped her direct each person to a suitable member of staff. They also prevented visitors from queueing for sessions that would not meet their needs.
In your own words, give one reason why the receptionist asked visitors what they hoped to do.
382 exam-style questions on WJEC GCSE English Language 3.1.3 Short and extended response question types. Each one has a worked solution and a mark scheme showing where the marks go.