A notice for a repair café

The first notice for our neighbourhood repair café began with a long account of how the volunteers had learnt to mend household objects. People who wanted to bring something for repair had to search through the paragraphs to find out when to come. Several arrived without checking whether a booking was needed.

We rewrote the notice so that the session time and booking details appeared near the beginning. We removed the account of the volunteers' training, but kept a short list of the kinds of objects volunteers could assess. That list helped visitors decide whether their item was suitable before making the journey. The new notice was no shorter than the first one; its information was simply arranged around what visitors needed to know.