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The sales process and customer service

The [     ] turns customer interest into a completed sale, then keeps the customer satisfied afterwards.

A

production cycle

B

sales process

C

finance procedure

D

marketing function

The sales process and customer service Flashcards

  1. GCSE
  2. /Business
  3. /The sales process and customer service

Flashcards for OCR GCSE Business The sales process and customer service, covering the key terms, formulae and case studies you need to recall for Business 1 and Business 2. 24 cards, matched to the OCR GCSE Business (J204) specification. Recall questions account for roughly 35% of marks at GCSE Business, so these target the marks you can secure before the paper starts.

Flashcards