What market research does
What market research does

Market research is collecting and analysing information about customers, competitors and trends so a business can make better decisions. It reduces the risk of guessing, but it cannot remove risk completely because customer behaviour can still change.
Step-by-step lessons on OCR GCSE Business Market research. Each one builds up to exam-style questions. Start by mastering business terminology and the functional areas (marketing, finance, operations, HR) before moving on to the extended, evaluation-heavy questions that carry the most marks.