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What business communication is

What business communication is

Flowchart of the business communication process showing sender, message, channel, receiver, feedback and examples of noise

Business communication is the sharing of information inside or outside a business so that work gets done, decisions get made and relationships are managed. It can be internal, such as a manager updating staff, or external, such as a business answering a customer.

Communication in business Lesson

  1. GCSE
  2. /Business
  3. /Communication in business

Step-by-step lessons on OCR GCSE Business Communication in business. Each one builds up to exam-style questions. Start by mastering business terminology and the functional areas (marketing, finance, operations, HR) before moving on to the extended, evaluation-heavy questions that carry the most marks.

Lessons