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What is the sales process?

What is the sales process?

Five elements of the sales process shown in order from product knowledge to post-sales service

The sales process is the sequence of steps a business uses to turn an interested person into a completed sale and a customer who may return. It begins when the customer first asks a question and ends when any problem after purchase has been sorted out.

2.3.4a The sales process Lesson

  1. GCSE
  2. /Business
  3. /2.3.4a The sales process

Step-by-step lessons on Edexcel GCSE Business 2.3.4a The sales process. Each one builds up to exam-style questions. Start by mastering business terminology and the functional areas (marketing, finance, operations, HR) before moving on to the extended, evaluation-heavy questions that carry the most marks.

Lessons