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What quality means to a business

What quality means to a business

Quality means how consistently a product or service meets customer expectations. It is not always the highest possible standard: the appropriate level depends on what the target market is willing to pay for.

2.3.3b Quality, costs and competitive advantage Lesson

  1. GCSE
  2. /Business
  3. /2.3.3b Quality, costs and competitive advantage

Step-by-step lessons on Edexcel GCSE Business 2.3.3b Quality, costs and competitive advantage. Each one builds up to exam-style questions. Start by mastering business terminology and the functional areas (marketing, finance, operations, HR) before moving on to the extended, evaluation-heavy questions that carry the most marks.

Lessons