A senior support worker at the Oakwood Care Facility accused of neglecting vulnerable residents has claimed she was only enforcing official institutional policies, a tribunal has been told.
Support Worker 'Y' denies allegations of systemic neglect at a hearing in Leeds.
The worker's representative argued that strict cost-cutting guidelines set out by the regional management team were to blame for the lack of basic care. The tribunal heard that the facility manager responsible for implementing 'Project Efficiency' told staff to strictly ration supervised social hours and "focus purely on essential physical tasks to maximize hourly output." The representative told the tribunal: "The employee is only facing disciplinary action because she adhered strictly to the directives of her superiors."
Support Worker 'Y' has maintained her innocence. The tribunal is scheduled to hear further witness testimonies over the next two weeks.
Identify one psychological issue raised by the above article. Support your answer with evidence from the article.
128 exam-style questions on OCR A Level Psychology Responses to people in authority, covering Milgram (1963): Obedience and Bocchiaro et al. (2012): Disobedience and whistle-blowing. Each one has a worked solution and a mark scheme showing where the marks go.