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Planning and conducting research

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Question 27

An investigation into workplace productivity and peer monitoring

The human resources department of a technology firm conducts an investigation into workplace peer monitoring and productivity. They divide 30 newly hired software development recruits into two groups based on their desk assignments in an open-plan office.

Group A is designated as the "High Potential" group and is provided with height-adjustable standing desks, active noise-canceling headphones, and complimentary gourmet coffee. The engineering manager regularly praises Group A's speed and efficiency during all-hands meetings. Group B is seated in a cramped, poorly lit corner adjacent to the server room, experiencing constant fan noise. They are given old, non-adjustable chairs, restricted from taking coffee breaks outside of one fixed slot, and are largely ignored by the manager during stand-ups. Furthermore, the manager remarks in front of the department: "The corner desks are clearly where engineering talent goes to die."

Over the course of the three-week investigation, Group B displays severe signs of stress, workplace anxiety, and hostility, with several recruits threatening to resign. Group A dominates all technical discussions and actively ostracizes Group B, with one Group A member commenting: "They are just dead weight holding back our release cycle."

Describe two changes you could make to the study detailed in the source material.

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Planning and conducting research Questions

  1. A Level
  2. /Psychology
  3. /Planning and conducting research