Leo is a part-time sales assistant at a clothing store. He is instructed by the store manager, who is wearing a formal management uniform and badge, to move a heavy clearance rack to the very front of the shop. Leo immediately carries out the task as requested.
Identify two structural or situational features of this situation that could have led to Leo obeying the store manager.
171 exam-style questions on Edexcel A Level Psychology Content, covering Theories of obedience, Research into obedience (Milgram variations), Factors affecting obedience and dissent, Explanations and research into prejudice, Factors affecting prejudice, Individual differences in obedience/prejudice, and Developmental psychology in obedience/prejudice. Each one has a worked solution and a mark scheme showing where the marks go.