During a busy shift at a corporate office, an IT technician wearing casual clothes asked two employees, Julian and Clara, to immediately turn off and hand over their personal mobile phones for a routine security audit. Julian complied straight away, but Clara refused to hand her phone over.
Using your knowledge of social influence, explain one factor that may account for Clara's refusal to obey the technician's request.
171 exam-style questions on Edexcel A Level Psychology Content, covering Theories of obedience, Research into obedience (Milgram variations), Factors affecting obedience and dissent, Explanations and research into prejudice, Factors affecting prejudice, Individual differences in obedience/prejudice, and Developmental psychology in obedience/prejudice. Each one has a worked solution and a mark scheme showing where the marks go.