Chloe recently started her first job as an assistant hair stylist at a busy salon. She was recently reprimanded by the salon owner for repeatedly skipping the application of heat protectant spray and brushing clients' hair too aggressively. Her mentor, an experienced senior stylist named Sarah whom Chloe admires, also regularly skips using heat protectant to speed up appointments and is known to receive excellent tips for her fast service.
Using your knowledge of social learning theory, explain Chloe's behavior at the salon.
205 exam-style questions on Edexcel A Level Psychology Content, covering Main features of classical conditioning, Pavlov (1927) salivation in dogs, Main features of operant conditioning, Properties of reinforcement, Behaviour modification and shaping, Main features of social learning theory, Social learning stages, Bandura (1961, 1963) Bobo doll experiments, Bandura (1965) vicarious reinforcement, Learning theories and phobias, Treatments for phobias, Individual differences, and Developmental psychology. Each one has a worked solution and a mark scheme showing where the marks go.