Priya works in a busy call center where her call times are strictly monitored, her scripts are pre-written, and she has no choice over her shift patterns. Jamil is a freelance software developer who has to manage multiple projects with tight deadlines, often working 14-hour days, but chooses his own hours and working methods. Both report feeling highly stressed.
Discuss workload and control as sources of workplace stress. Refer to Priya and Jamil in your answer.
Practise AQA A Level Psychology Stress with exam-style questions for A Level Psychology. 100 questions covering Physiology of stress, Role of stress in illness, Sources of stress, Measuring stress, Individual differences in stress, and Managing and coping with stress, matched to the AQA A Level Psychology (7182) specification and written in Paper 1, Paper 2 and Paper 3 style. Every question includes a full worked solution and mark scheme, so you can see where marks are awarded rather than just whether you got the answer right.