A department store's security manager wants to train floor staff to use the cognitive interview technique when questioning witnesses after a shoplifting incident.
Describe the four key techniques of the cognitive interview, and explain how the store staff could apply each technique to help witnesses recall more details of the incident.
Practise AQA A Level Psychology Eyewitness testimony with exam-style questions for A Level Psychology. 82 questions, matched to the AQA A Level Psychology (7182) specification and written in Paper 1, Paper 2 and Paper 3 style. Every question includes a full worked solution and mark scheme, so you can see where marks are awarded rather than just whether you got the answer right.