A call centre models the number C C\,C of unanswered calls in an hour by C∼B(30,0.08)C\sim B(30,0.08)C∼B(30,0.08).
Find the mean of CCC.
Find P(C≥5)P(C\geq5)P(C≥5).
Estimate the number of hours with at least 5 unanswered calls in a period of 120 hours.
Give one reason why a binomial model might be unsuitable.