A service normally receives a complaint from 25% of customers. After a policy change, 22 of 60 randomly selected customers complain. Management suspects that the complaint probability has increased.
Carry out an exact test at the 5% significance level. Define the parameter, state the hypotheses and interpret the result.
355 exam-style questions on OCR (MEI) A Level Maths 2.5 Statistical Hypothesis Testing, covering 2.5.1 Process and language of hypothesis testing, 2.5.2 When to apply 1-tail and 2-tail tests, 2.5.3 Significance level and incorrect rejection, 2.5.4 Null and alternative hypotheses (binomial), 2.5.5 Conduct a binomial hypothesis test, 2.5.6 Critical and acceptance regions (binomial), 2.5.7 Distribution of the sample mean (A-level only), 2.5.8 Hypothesis test for a single mean (A-level only), 2.5.9 Critical and acceptance regions (mean) (A-level only), 2.5.10 Correlation as closeness to a straight line (A-level only), 2.5.11 Inference using a correlation coefficient (A-level only), and 2.5 Statistical Hypothesis Testing. Each one has a worked solution and a mark scheme showing where the marks go.