A call centre claims that the amount of time a worker spends on each phone call can be modelled by a normal distribution with a mean of 8 minutes and a standard deviation of 2 minutes.
Using this model, find the probability that the time the worker spends on a randomly selected phone call is more than 11 minutes.
The call centre manager thinks that the mean time for each phone call is more than 8 minutes. The manager takes a random sample of 20 phone calls and finds that the average time is 8.8 minutes. Test the manager's belief at the 5% significance level. You should state your hypotheses clearly.
390 exam-style questions on OCR (MEI) A Level Maths 2.4 Probability Distributions, covering 2.4.1 Recognise binomial situations, 2.4.2 Probability of success p, 2.4.3 Calculate binomial probabilities, 2.4.4 Mean of the binomial distribution, 2.4.5 Expected frequencies for binomial, 2.4.6 Probability functions and discrete random variables, 2.4.7 Numerical probabilities for a simple distribution, 2.4.8 Normal distribution as a model (A-level only), 2.4.9 Shape of the Normal curve (A-level only), 2.4.10 Linear transformation and standardising (A-level only), 2.4.11 Symmetry and inflection of Normal curve (A-level only), 2.4.12 Calculate probabilities from a Normal distribution (A-level only), 2.4.13 Model with probability distributions, and 2.4 Probability Distributions. Each one has a worked solution and a mark scheme showing where the marks go.