A call centre claims that the amount of time a worker spends on each phone call can be modelled by a normal distribution with a mean of 8 minutes and a standard deviation of 2 minutes.
Using this model, find the probability that the time the worker spends on a randomly selected phone call is more than 11 minutes.
The call centre manager thinks that the mean time for each phone call is more than 8 minutes. The manager takes a random sample of 20 phone calls and finds that the average time is 8.8 minutes. Test the manager's belief at the 5% significance level. You should state your hypotheses clearly.
Practise Edexcel A Level Maths The Normal Distribution with exam-style questions for A Level Maths. 100 questions covering The Normal Distribution, Finding Probabilities for Normal Distributions, The Inverse Normal Distribution Function, The Standard Normal Distribution, Finding the mean and standard deviation, Approximating a Binomial Distribution, and Hypothesis Testing with the Normal Distribution, matched to the Edexcel A Level Maths (9MA0) specification and written in Paper 1, Paper 2 and Paper 3 style. Every question includes a full worked solution and mark scheme, so you can see where marks are awarded rather than just whether you got the answer right.