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Quality is not the same as luxury

Quality is not the same as luxury

In Business, quality means the extent to which a good or service meets customer needs, expectations, and the firm's required standards. It is about fit for purpose and consistency, not just high price or luxury.

Managing quality Lesson

  1. A Level
  2. /Business
  3. /Managing quality

Step-by-step lessons on OCR A Level Business Managing quality. Each one builds up to exam-style questions. Build up your knowledge of the core business functions first, then focus revision time on the strategy and evaluation-heavy topics, since these carry the most marks.

Lessons