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What quality really means

What quality really means

Quality means the extent to which a product or service meets customer needs and expectations. A high-quality product is fit for purpose, reliable, safe and consistent with what was promised.

Quality Lesson

  1. A Level
  2. /Business
  3. /Quality

Step-by-step lessons on Eduqas A Level Business Quality. Each one builds up to exam-style questions. Build up your knowledge of the core business functions first, then focus revision time on the strategy and evaluation-heavy topics, since these carry the most marks.

Lessons